Returns & Exchanges

At House Of Vian, we strive to ensure you are completely satisfied with your luxury purchase. If your item isn't the perfect fit, we offer a seamless return and exchange process within 14 days of delivery for all eligible products.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the items in their original House Of Vian packaging, ensuring all tags are attached and the products are in unworn, pristine condition.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location near you.

• 4.
  Quality Inspection & Refund

  Once our artisans inspect the returned item for quality assurance, we will process your refund or dispatch your exchange within 5-7 business days.